Updated on: 1st of June, 2023
This Website is operated by Georgia Hospitality Management Group Gudauri LLC
1. PERSONAL INFORMATION WE COLLECT FROM YOU
If you are accessing Our Website without making any reservations and bookings through it, this is the Personal Information that will be collected and processed about you by Us: technical data (which includes your IP address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you Use to access Our Web-site), usage data (which includes information about how you use Our Website, products and services), marketing and communications data (which includes your preferences in receiving advertising from Us and Our third parties).
If you are signing-up as a subscriber and/or registering an account on Our Website, this is the Personal Information that will be collected and processed about you by Us: Identity data (which includes your name and surname), contact data (which includes your e-mail address) and marketing and communications data (which includes your preferences in receiving advertising from Us and Our third parties).
If you are booking through and making reservations on our hotel rooms on Our Website, this is the Personal Information that will be collected from you by Us : Identity data (which includes name, surname, or similar identifier,), contact data (which includes billing address, delivery address, email address and telephone/cell number(s)), financial data (which includes your payment card requisites), specific data per customer (which includes your username and password, reservations, purchases or orders made by you, your interests, preferences, feedback and survey responses), usage data (which includes Information about how you use Our Website, products and services), marketing and communications data (which includes your preferences in receiving advertising from Us and Our third parties).
If you are booking through and making reservations on our bars and restaurants on our Website, this is the Personal Information that will be collected from you by Us : Identity data (which includes name, surname, date of birth (if provided) or similar identifier,), contact data (which includes email address and telephone/cell number(s)), specific data per customer (which includes your dietary restrictions, personal preferences, interests and notes (if provided)), usage data (which includes Information about how you use Our Website, products and services), marketing and communications data (which includes your preferences in receiving advertising from Us and Our third parties).
2. THIRD PARTY DATA COLLECTORS AND PROCESSORS
We may not be held liable or responsible for such third party’s collection, processing, disclosure, return, rectification, or erasure of collected Personal Information and/or their procedure and response with respect to your rights to request access to, return, rectification and/or erasure of the Personal Data collected and processed by them.
We may not be held liable for notifying you about our Third-Party Data Collectors and Processors updates and amendments in their Privacy and Cookies Policies.
3. HOW AND WHEN DATA COLLECTION HAPPENS?
Personal Information may be obtained when you provide it to Us, e.g., when accessing to, signing up as a subscriber, registering an account and/or making purchases or reservations and bookings on Our Website.
We may also receive your Personal Information from other sources, such as joint marketing partners, booking engines, social media platforms and other third parties. When you access our Website through your social media account, Personal Information of your social media account will be shared with Us.
4. OUR PRIVACY PRINCIPLES
5. PURPOSE OF COLLECTING PERSONAL INFORMATION
Additionally, we use collected Personal Data for analytical and statistical purposes, i.e. to comprehend how Our users interact with Our Website. We periodically carry out quality surveys and actions to determine the level of our customers satisfaction.
We may share your Personal Information with:
Our affiliates, which implies entities affiliated with/related to Us, including any other entity and/or person that is directly or indirectly controlled by Us, is under common control with Us or is controlled together with Us by other affiliated entity in consideration of common business interests, in the frame of corporate governance/management structure within Our holding (group of companies), for their legitimate financial purposes and for providing you with their marketing newsletters and special offerings regarding their products and services. We share your Personal Data explicitly with any of such affiliate companies from our group of companies who need to process your Personal Data solely for the purposes indicated in this Article 6 and who are bound by the same degree of confidentiality obligations with respect to processing, storing and non-disclosure of your Personal Data. The term “control” means the possession, directly or indirectly, of the power to direct or cause the direction of the management and policies of an entity/person, whether through the ownership or control of interests or voting securities, by contract or otherwise.
Governmental and public authorities, as required under applicable laws.
If you subscribe to Our newsletter, We shall process your Personal Data to manage your subscription, including sending customized information on Our products and services via e-mail. We shall contact you for updates and informative notices related to Our products and services, to establish the degree of customer satisfaction.
9. STORAGE AND SECURITY
10. YOUR RIGHTS AND OBLIGATIONS
You are liable for any loss or damage inflicted to Us or third party for submitting erroneous, inaccurate or incomplete Information in the newsletter registration, sign-up and/or reservation and booking forms. Please note, that you should provide only your own data and you are not allowed to provide Information on the third parties. If you share with Us Personal Data that belongs to the third parties, We imply, that such data is legally obtained by you from such third party and you have due authority and legal capacity to collect and transfer such third party’s Personal Data to Us.
Please note that certain Information should be kept by Us for recordkeeping purposes and for completing transactions that were commenced by you prior to requesting rectification or erasure.
11. APPLICABLE LAW
12. COMPANY REQUISITES AND CONTACT INFORMATION
For any questions, claims, requests, or other inquiries, please contact Us here:
Georgia Hospitality Management Group Gudauri LLC (I/N: 429326099).
Postal Address: Napetvrebi, Dusheti, Georgia
E-mail address: firstname.lastname@example.org
WHAT ARE COOKIES?
Cookies are small sized text files kept in your computers, pads, mobile phones or other devices. Information kept in cookies is not damaging for your devices. Cookies are used for improving Our Web-site and your experience here. Cookies are keeping the information on your navigation on Our Web-site.
WHAT KIND OF COOKIES WE USE?
We do not store your address, your password, your credit or debit card data, etc. in the cookies We use.
GOOGLE ALANYTICS/META PIXEL
We use Google Analytics and META Pixel services. This service enables us to obtain statistical data about visitors of Our Web-site (content of search, certain page of the web they visit and etc.). We get the information from which city/state the user reached Our Web-site, what is the time spent by the visitor on Our web-site, which operational system is used by the visitor of the web-site and etc. We also get the information on our visitors’ age, gender, interests, device language, location, device type, behavior (engagement, interaction with the website, frequency and recency of website visits).
This information is processed merely for statistical purposes and does not enable us to identify the user unless you subscribe to our newsletter or book your stay with us.
We are the main users of cookies and the information stored on them. From time to time, We may transfer them to the third party contractors. The purpose of such transfer is to obtain access statistics and to improve Your experience on the Web-site.